FAQs

How big are your candles?

Our candles are 9oz.

How do I keep a clean and steady burn?

A general rule of thumb is to keep your candle away from a draft and always keep your wicks trimmed to about ¼ of an inch prior to being (re)lit! Make sure to keep your burn sessions limited to 3-4 hours and/or until the entire surface of the wax has fully melted. Last tip - never extinguish your candle with water!

Can I recycle my candle vessel?

Absolutely! To remove the last bit of wax in your vessel, we recommend briefly popping it into the freezer. Wipe it clean and use it to store your makeup brushes, plants, jewelry or any thing you can think of!

What kind of wax are the candles made with?

Our candles are made from vegan soy coconut wax. It is all-natural, irritant-free, stain-free, and made from plant base additives. Additionally, it is free of harsh chemicals.

 

Candle Care

What should I do if my candle is mushrooming?

If the wax does not burn quickly enough to keep up with the wick, 'a mushroom' wick occurs, which results in the wick consuming the wax resulting in an accumulation of carbon particles on the wick. Trim the black 'cap' off and bend or 'curl' the tip of the wick to repair a mushroom wick. Mushrooming can also occur when a candle is burned for a prolonged period of time.

When I burn my candle, the flame is high. What could be done about this?

There may be two causes of a larger flame: 1.) The wick may be too thick, and/or 2.) The wick is too long. Trimming the wick 1⁄4 inch before burning your candles is recommended.

What should I do if my candle is tunneling?

Shorter burn times are the main cause of tunneling; the first burn is very critical, which is typically known as memory burn.  Therefore, it's very important to burn your candles for at least two to three hours, waiting for the edges of the wax melt to fully pool before the candle is extinguished. Another approach is to only use a butter knife to scrape off some wax around the candle wick. 

How do I get rid of the soot around my candle?

The easiest way to prevent soot and smoke is to keep the wicks trimmed and the candles free of debris. Whenever dealing with fire, soot can commonly accumulate within the glass, which is totally normal. After your candle has cooled, grab a towel with paper and some coconut oil and wipe around the perimeter of the glass.

How do I properly store my candles?

Candles will last much longer when stored at the right temperature. Be sure to store your candles away from direct heat and sunlight. Store your candles in a cool, dry, and dark area to best preserve them.